Insured bought a Hermes Birkin 30 Black Epsom Silver Hardware bag in 2015, and it was one of her favourite piece of the collection with many attached memories that comes with it.
Unfortunately, on 04Dec2018 her beloved cat mischievously jumps onto the console table and grabbed the bag by its mouth.
In that split second, the insured managed to chase the cat off the console table and prevented a major catastrophe.
The result is still unbearable the cat has left three distinctive teeth marks on the Hermes bag.
The insurance company approaches Hermes Singapore to seek solutions for the damage. But was told is beyond repair.