Jewellery & Watch Cover

Frequently Asked Questions

What can be covered under Jewellery & Watch Cover?

  • Jewellery & Watch Cover covers all new and existing jewellery and watches that are in good condition.
  • Loose diamonds, gemstones, gold bullion, loose coins, or artifacts are excluded.



Is there a minimium value to insure my collections?

  • The minimum sum insured per item is S$2,500, and a maximum of S$50,000.
  • The total sum insured for all items cannot be more than S$50,000.
  • Check out our bespoke masterpiece for collections valued above S$50,000.



What is Jewellery & Watch Cover?

  • Jewellery & Watch Cover is a worldwide cover, based on an agreed value for specified jewellery and watches. The policy is exceptionally comprehensive, with minimal exclusions against loss or accidental damage.



Is there a deductible?

  • in the event of a claim, a S$100 deductible is applicable for each and every loss.



Who can take up Jewellery & Watch Cover?

  • Any individual 18 years of age,
  • A Singapore citizen, a Singapore permanent resident, or
  • A holder of a valid work permit or employment pass or long-term visit pass or dependant’s pass or S pass.



How much should I insure my jewellery or watches?

You can insure your jewellery or watches

  • Based on your purchase receipt; or
  • Based on your latest appraisal value.



Are there any documents required to take up Jewellery & Watch Cover?

You will need to upload copies of the following documents for quotation:

  • Purchase receipt
  • Current actual image(s) or your jewellery or watch
  • Any certificates or warranty documents
  • Appraisal documents
Our underwriter will review your submitted documents and will contact you if more information is required.



Why do I need to submit purchase receipts and images of my watches or jewellery?

  • To ensure that the jewellery or watches are not under or over-insured.
  • To prove ownership.
  • To reduce the hassle of submitting these documents in the event of claims.



What can I do for my collections if their value has appreciated?

  • Jewellery & Watch Cover will include a complimentary annual revaluation upon every policy renewal.
  • This ensures that the jewellery/watch is insured at the correct value in the event of loss or damage for the following renewal year.



How do I submit a claim?

  • Notify our claim underwriter immediately, call +65 6801 4586 (Mondays to Fridays, 9.00am - 5.00pm, excluding Public Holidays) or
  • Email JewelleryClaims.Chubb@qreport.sg.
  • The claim underwriter will guide you through the next steps, where you will need to submit a claim form and a police report (if lost or maliciously damaged).



Can I go back to my jeweller for repairs or replacement in the event of a claim?

  • Yes, Chubb will encourage that you return to your original or preferred jeweller/watch boutique in the case of a claim.



Who underwrites Jewellery & Watch Cover?

  • This policy is underwritten by Chubb Insurance Singapore Limited and distributed by NRM Insurance Agency Pte Ltd.
  • Q Report is the trading name and digital platform for Jewellery & Watch Cover and is administered by Jewellers Loop Asia Pte. Ltd, on behalf of Chubb.
  • Q Report provides administrative support functions to Chubb for Jewellery & Watch Cover, which includes general inquiries, enrolment, revaluations, and renewals, receiving and collating required information for all claims.
  • NRM Insurance Agency Pte Ltd is the authorized representative of Chubb.



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