JWCovers

What can be covered under JWCovers?

• JWCovers covers all new and existing jewellery and watches that are in good condition.
  Loose diamonds, gemstones, gold bullion, loose coins, or artifacts are excluded.

Is there a minimium value to insured my collections?

• The minimum sum insured per item is S$2,500, and a maximum of S$50,000
• The total sum insured for all items cannot be more than S$50,000.
• Check out our JWCovers+ for collections valued above S$50,000

What is JWCovers?

• JWCovers is a worldwide cover, based on an agreed value for specified jewellery and watches. The policy is exceptionally comprehensive, with minimal exclusions against loss or accidental damage.

Is there an deductible?

• in the event of a claim, a S$100 deductible is applicable for each and every loss.

Who can take up JWCovers?

• Any individual 18 years of age,
• A Singapore citizen, a Singapore permanent resident, or
• A holder of a valid work permit or employment pass or long-term visit pass or dependant’s pass or S pass.

How much should I insure my jewellery or watches?

• Base on your purchase receipt or

• Base on your latest appraisal value

Are there any documents required to take up JWCovers?

You will need to upload copies of the following documents for quotation:

• Purchase receipt
• Current actual image(s) or your jewelry or watch
• Any certificates or warranty documents
• Appraisal documents

Why do I need to submit purchase receipts, images of my watches, or jewellery?

• To ensure that the jewelleryor watches are not under or over-insured.
• To prove ownership.
• To reduce the hassle of submitting these documents in the event of claims.

What can I do for my collections if the value appreciated?

• JWcovers will include a complimentary annual revaluation upon every policy renewal.
• This ensures that the jewelry/watch is insured at the correct value in the event of loss or damage for the following renewal year.

What do I need to do for a claim?

• Notify our claim underwriter immediately, call +65 6801 4586 (Mondays to Fridays, 9.00am - 5.00pm, excluding Public Holidays) or
• Email JewelleryClaims.Chubb@qreport.sg.
• The claim underwriter will guide you through the next steps, where you will need to submit a claim form and a police report (if lost or maliciously damaged).

Can I go back to my jeweller for repairs or replacement in the event of a claim?

• Yes, Chubb will encourage that you return to your original or preferred jeweller/watch boutique in the case of a claim.

Who underwrites JWCovers?

• This policy is underwritten by Chubb Insurance Singapore Limited and distributed by NRM Insurance Agency Pte Ltd.

• Q Report is the trading name and digital platform for JWCovers and is administered by Jewellers Loop Asia Pte. Ltd, on behalf of Chubb.

• Q Report provides administrative support functions to Chubb for JWCovers, which include general inquiries, enrolment, revaluations, and renewals, receiving and collating required information for all claims.

• NRM Insurance Agency Pte Ltd is the authorized representative of Chubb