Question 1

What is Jewellery & Watch Cover?

Accepted Answer

Jewellery & Watch Cover is a worldwide cover, based on an agreed value for specified jewellery and watches. The policy is exceptionally comprehensive, with minimal exclusions against loss or accidental damage.

Question 2

Who can take up Jewellery & Watch Cover?

Accepted Answer

Any individual 18 years of age, A Singapore citizen, a Singapore permanent resident, or A holder of a valid work permit or employment pass or long-term visit pass or dependant’s pass or S pass.

Question 3

What can be covered under Jewellery & Watch Cover?

Accepted Answer

Jewellery & Watch Cover covers all new and existing jewellery and watches that are in good condition. Loose diamonds, gemstones, gold bullion, loose coins, or artifacts are excluded.

Question 4

Is there a minimium value to insured my collections?

Accepted Answer

The minimum sum insured per item is S$2,500, and a maximum of S$50,000 The total sum insured for all items cannot be more than S$50,000. Check out our bespoke masterpiece for collections valued above S$50,000

Question 5

Is there an deductible?

Accepted Answer

in the event of a claim, a S$100 deductible is applicable for each and every loss.

Question 6

How much should I insure my jewellery or watches?

Accepted Answer

Base on your purchase receipt or Base on your latest appraisal value

Question 7

Are there any documents required to take up Jewellery & Watch Cover?

Accepted Answer

You will need to upload copies of the following documents for quotation: Purchase receipt Current actual image(s) or your jewelry or watch Any certificates or warranty documents Appraisal documents Our underwriter will review whatever you have submitted, if you do not have all the above. They will contact you if more information is required.

Question 8

Why do I need to submit purchase receipts, images of my watches, or jewellery?"

Accepted Answer

To ensure that the jewelleryor watches are not under or over-insured. To prove ownership.  To reduce the hassle of submitting these documents in the event of claims.

Question 9

What can I do for my collections if the value appreciated?

Accepted Answer

Jewellery & Watch Cover will include a complimentary annual revaluation upon every policy renewal.  This ensures that the jewellery/watch is insured at the correct value in the event of loss or damage for the following renewal year.

Question 10

What do I need to do for a claim?

Accepted Answer

Notify our claim underwriter immediately, call +65 6801 4586 (Mondays to Fridays, 9.00am - 5.00pm, excluding Public Holidays) or  Email JewelleryClaims.Chubb@qreport.sg. The claim underwriter will guide you through the next steps, where you will need to submit a claim form and a police report (if lost or maliciously damaged).

Question 11

Can I go back to my jeweller for repairs or replacement in the event of a claim?

Accepted Answer

Yes, Chubb will encourage that you return to your original or preferred jeweller/watch boutique in the case of a claim.

Question 12

Who underwrites Jewellery & Watch Cover?

Accepted Answer

This policy is underwritten by Chubb Insurance Singapore Limited and distributed by NRM Insurance Agency Pte Ltd.  Q Report is the trading name and digital platform for Jewellery & Watch Cover and is administered by Jewellers Loop Asia Pte. Ltd, on behalf of Chubb. Q Report provides administrative support functions to Chubb for Jewellery & Watch Cover, which include general inquiries, enrolment, revaluations, and renewals, receiving and collating required information for all claims. NRM Insurance Agency Pte Ltd is the authorized representative of Chubb